Shipping Policy

Last Updated: September 14, 2026

Order Processing

Orders are normally processed within 1–3 business days after payment confirmation. During sales, product launches, holidays, or periods of high demand, processing may take longer.

Delivery Times

Delivery times depend on the destination, shipping method, carrier, customs, and other circumstances. Estimated delivery times are provided at checkout or in your shipping confirmation and are not guaranteed.

Tracking

Once your order has shipped, tracking information will be provided when available. Customers are responsible for ensuring that their shipping and contact information is correct before completing an order.

International Shipping

International delivery times vary depending on the destination country. Customers are responsible for checking any local import requirements before placing an international order.

Customs, Duties and Taxes

International orders may be subject to customs duties, import taxes, VAT, or other charges imposed by the destination country. Unless stated otherwise at checkout, these charges are the customer’s responsibility.

Damaged or Lost Packages

If your package arrives damaged, please contact our customer support team as soon as possible and provide photos of the package and item. If tracking shows that your package has been delivered but you cannot locate it, please contact the shipping carrier first and then contact our support team.